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 customer arrival


Online Resource Allocation with Non-Stationary Customers

arXiv.org Artificial Intelligence

We propose a novel algorithm for online resource allocation with non-stationary customer arrivals and unknown click-through rates. We assume multiple types of customers arrive in a nonstationary stochastic fashion, with unknown arrival rates in each period, and that customers' click-through rates are unknown and can only be learned online. By leveraging results from the stochastic contextual bandit with knapsack and online matching with adversarial arrivals, we develop an online scheme to allocate the resources to nonstationary customers. We prove that under mild conditions, our scheme achieves a ``best-of-both-world'' result: the scheme has a sublinear regret when the customer arrivals are near-stationary, and enjoys an optimal competitive ratio under general (non-stationary) customer arrival distributions. Finally, we conduct extensive numerical experiments to show our approach generates near-optimal revenues for all different customer scenarios.


Online Joint Assortment-Inventory Optimization under MNL Choices

arXiv.org Artificial Intelligence

We study an online joint assortment-inventory optimization problem, in which we assume that the choice behavior of each customer follows the Multinomial Logit (MNL) choice model, and the attraction parameters are unknown a priori. The retailer makes periodic assortment and inventory decisions to dynamically learn from the realized demands about the attraction parameters while maximizing the expected total profit over time. In this paper, we propose a novel algorithm that can effectively balance the exploration and exploitation in the online decision-making of assortment and inventory. Our algorithm builds on a new estimator for the MNL attraction parameters, a novel approach to incentivize exploration by adaptively tuning certain known and unknown parameters, and an optimization oracle to static single-cycle assortment-inventory planning problems with given parameters. We establish a regret upper bound for our algorithm and a lower bound for the online joint assortment-inventory optimization problem, suggesting that our algorithm achieves nearly optimal regret rate, provided that the static optimization oracle is exact. Then we incorporate more practical approximate static optimization oracles into our algorithm, and bound from above the impact of static optimization errors on the regret of our algorithm. At last, we perform numerical studies to demonstrate the effectiveness of our proposed algorithm.


Online Learning and Matching for Resource Allocation Problems

arXiv.org Machine Learning

In order for an e-commerce platform to maximize its revenue, it must recommend customers items they are most likely to purchase. However, the company often has business constraints on these items, such as the number of each item in stock. In this work, our goal is to recommend items to users as they arrive on a webpage sequentially, in an online manner, in order to maximize reward for a company, but also satisfy budget constraints. We first approach the simpler online problem in which the customers arrive as a stationary Poisson process, and present an integrated algorithm that performs online optimization and online learning together. We then make the model more complicated but more realistic, treating the arrival processes as non-stationary Poisson processes. To deal with heterogeneous customer arrivals, we propose a time segmentation algorithm that converts a non-stationary problem into a series of stationary problems. Experiments conducted on large-scale synthetic data demonstrate the effectiveness and efficiency of our proposed approaches on solving constrained resource allocation problems.